Data Protection Policy

CK51 Privacy Policy — Our Complete Commitment to Protecting Your Personal Information

Your privacy at CK51 is our top priority. This policy explains in detail what information we collect, why we collect it, how we protect it, and what rights you have.

Last updated: January 1, 2026
For users in Bangladesh
SSL 256-Bit Encrypted
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Security level
Maximum
Enterprise Grade
How Your Data Is Used — At a Glance
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Data Collection
Upon Registration
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Encryption
SSL 256-bit
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Secure Storage
Secure Servers
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Service Delivery
Only What's Necessary
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Your Control
At any time
CK51's 6 Core Principles of Privacy Protection
How We Respect Your Information
Minimal Data Collection

CK51 collects only the minimum information strictly necessary to provide its services. No unnecessary personal data is ever requested.

Maximum Security

All your data is protected with 256-bit SSL encryption. Our data centers operate with active firewalls and anti-intrusion systems.

No Sale of Data

CK51 never sells your personal data to third parties and does not share it with any marketing companies.

Full Control in Your Hands

You always have the right to view, correct, download, or delete your personal data.

Retention for a Defined Period

Your data is not kept indefinitely. It is permanently deleted after a set period following the closure of your account.

Instant Breach Notification

In the event of a potential security breach, we will notify affected users within 72 hours.

Who this policy applies to: This Privacy Policy applies to all users of the CK51 website and mobile app. By using CK51, you consent to this policy.
1

What information we collect

CK51 collects information in two ways — directly from you and automatically as you use the platform.

1.1 Information You Provide

  • Registration Details: Full name, date of birth, email address, and mobile number.
  • Identity Verification (KYC): A copy of your National ID (NID) or passport, along with a selfie photo.
  • Payment information: Mobile banking numbers (Mobile Pay/Nagad/Rocket) and transaction history.
  • Contact Information: Messages, complaints, and feedback submitted to support.

1.2 Automatically Collected Information

Data Type Example Collected?
Device InformationOperating system, browserYes
IP AddressApproximate LocationYes
Usage PatternsPage visits, session durationYes
Transaction LogsBets, wins and lossesYes
Social MediaFacebook/Google LoginOptional
Occupation or incomeJob DescriptionNo
Good to Know: CK51 never asks for or stores your bank PIN, card number, or mobile banking password.
2

Purpose of Data Use

CK51 uses your information solely for the purposes listed below — never for anything else:

  • Account Management: Managing logins, security verification, and account settings.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Fraud Prevention: Detecting unauthorized access and suspicious activity.
  • Customer Support: Resolving your issues and complaints.
  • Legal obligation: Meeting the requirements of government regulatory authorities.
  • Service improvement: Making the platform better (anonymous analytics).
  • Relevant Notifications: Sending only important updates related to CK51.

CK51 will never use your data to Irrelevant advertisements does not display and does not share data with any advertising networks.

3

Data Sharing & Third Parties

CK51 does not share your information with third parties — except in the limited circumstances outlined below:

3.1 Permitted Sharing

  • Payment processor: Only the necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
  • Identity Verification Services: Licensed verification providers for the KYC process.
  • Legal obligation: Upon a court order or a valid request from a government authority.
  • Business Transfers: In the event of a merger or acquisition, you will be notified in advance.

3.2 What is never shared

  • Any marketing or advertising agency.
  • Any other gambling or betting platform.
  • To data brokers or information resellers.
  • To social media platforms.
Our Commitment: CK51 does not sell, rent, or trade your personal data — not ever, under any circumstances.
4

Security Measures & Technology

CK51 applies industry-leading security standards to keep your data safe.

SSL Encryption256-Bit
Firewall ProtectionEnterprise Grade
Two-Factor Authentication (2FA)Active
Anti-Fraud System24/7
Data BackupHourly
  • 24/7 physical security and biometric access control in the server room.
  • Software security is audited regularly by independent third parties.
  • Staff access to data is restricted to the minimum necessary (Least Privilege).
  • All staff are bound by confidentiality agreements.
5

Cookie Policy

CK51 uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser.

You can disable cookies at any time through your browser settings, though some features may not work as a result.

6

Your Rights

Every registered member of CK51 has the following rights regarding their personal data:

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Right to Access

You may request to know what information CK51 holds about you.

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Right to Rectification

You have the right to request corrections to any inaccurate or outdated information.

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Right to Erasure

After your account is closed, you may request that your data be permanently deleted.

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Data Portability

The right to receive data we hold about you in a machine-readable format.

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Restriction of Processing

The right to request that your data be used only for specific, limited purposes.

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Right to Lodge a Complaint

You have the right to file a complaint directly with CK51 if you suspect a privacy violation.

To exercise any of the rights listed above Help Center or contact us by email. We will respond within 30 business days.

7

Data Retention Period

CK51 does not retain your data longer than necessary. Our general policy is:

Data Type Retention Period Reason
Account InformationFor as long as your account remains activeService Delivery
Transaction Records5 Years After Account ClosureLegal Obligation
KYC documents5 Years After Account ClosureRegulatory Requirements
Support Messages2 YearsReference
Log Files1 YearSecurity Analysis
Cookie dataSession end or 30 daysExperience Enhancement

Once the retention period expires, data is permanently deleted — only anonymized statistics may be retained.

8

Children's Privacy

CK51 is intended for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

If we become aware that personal data from a minor has been collected inadvertently, we will immediately close the account and delete all associated data.

For Parents: If you believe your child has created an account on CK51, please contact our support team immediately.
9

Privacy Policy Changes

CK51 may update this Privacy Policy as needed. For significant changes:

  • You will be notified in advance via your registered email or SMS.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For major changes, your consent will be requested at the time of login.

Updated policies take effect from the date of publication. Continued use of the platform constitutes acceptance of the revised policy.

10

Contact & Complaints

For any privacy-related questions, complaints, or requests to exercise your rights, please contact CK51 through the following:

  • Email: support@ck51.ws (please include "Privacy Complaint" in the subject line for privacy-related emails)
  • Live chat: Help Center Active 24/7 on the page

We typically respond to all privacy-related requests within 7 business days.

Response time: General inquiries — 1–2 business days. Data deletion requests — 14 business days. KYC-related complaints — 7 business days.
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Start Betting on a Secure Platform

Your data is secure at CK51, your transactions are encrypted, and your privacy is respected. Enjoy betting with complete peace of mind.

No Data Sales
SSL Encrypted
Your Control
24/7 Support
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